Shipping policy

When will my order arrive?

We ship our orders every Monday to ensure your order arrives as fresh as possible.

Shipping times are provided as an estimate only and may vary according to weather and road conditions.

Where do we ship?

We ship to all residential and commercial addresses in Australia only.

What happens if I'm not home to receive the delivery?

If you are not home to receive your package, our couriers will leave it in a safe place unless there is not a safe place to leave your package (in which case your order will be taken to a local collection point for you to collect). All orders are packaged in a sealed mailer bag for safe transport, however we can not be held responsible for a package if the recipient is not present to receive the order and the item(s) have been left in a safe place. 

If a customer provides an incorrect or incomplete shipping address at checkout, we cannot be held responsible for the parcel being marked as unable to deliver or returned to sender due to an incorrect or incomplete address. It is the responsibility of the customer to provide an accurate shipping address.

It is the responsibility of the sender to send the parcel to an address that is: a) attended upon delivery; or b) if the premises are unattended, the sender assumes responsibility for the package if it is left in a safe place upon delivery. If you are concerned about the parcel being left in a safe place upon arrival, we encourage you to choose another shipping address that will be attended during business hours on weekdays given we are shipping perishable items.

Can I cancel or change my order?

We'll do our best to accommodate order modifications, however please note we reserve the right to decline an order cancellation or modification if we are not able to complete the request before the product has already been shipped.

Please double check your order before placing it, ensuring all details in the delivery address are correct. If an order has already been fulfilled, we cannot modify the order or shipping address.